Quality management

Iran Patek Company, as the first and only producer of more than three hundred sizes and types of hand tools by the forge method in the country, declares its policy including the goals, beliefs and policies determined as follows:

Satisfying as many respected customers as possible
Increase production and sales volume
Continuous improvement of quality according to national and international standards
Cooperating with the best suppliers of materials and parts and using the latest equipment and technologies in order to stabilize and develop the quality of production tools.
Establishing regular and planned communication with respected customers and consumers and analyzing their suggestions and criticisms in order to improve services and products.
The increasing development and productivity of the research and development department in order to strengthen more information, provide better services, and improve the technical knowledge of the engineers from the instructions for use, safety issues, uses, etc. of the products.
To achieve the aforementioned goals, Iran Patek family is determined to create and maintain a quality management system based on the national and international ISO 9001 standard published in 2000 (ISO 9001: 2000) as a suitable model at the company level; Therefore, all colleagues are expected to take the necessary training by allocating enough time and participate in the creation and continuation of this quality management system while following the policy and other written documents.

The CEO also considers himself committed to continuous improvement and continuous improvement of the organization's level and always monitors the realization of long-term and short-term quality goals.